Last Updated: June 1, 2026
Welcome to 5GTowerInstallation.in ("Website", "we", "us", or "our"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to BSNL 5G Tower Installation program. Please read this policy carefully.
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree to the terms of this policy, please do not access the site.
1. Information We Collect
We may collect the following types of information:
a) Personal Information (Provided by You):
- Full name
- Mobile number / phone number
- Email address (if provided)
- State, city, or district of residence
- Property type and area details
- Any other information voluntarily submitted through our application forms or contact forms
b) Automatically Collected Information:
- IP address and browser type
- Pages visited and time spent on the website
- Referring URL and search keywords
- Device type and operating system
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and respond to your tower installation application
- To contact you via phone, email, or WhatsApp regarding your application status
- To connect you with BSNL representatives and site survey teams
- To send you informational updates, promotional content, and program updates (with your consent)
- To improve our website functionality and user experience
- To analyze website traffic using analytics tools (Google Analytics)
- To comply with legal obligations and regulatory requirements
- To prevent fraud and ensure the security of our platform
3. Sharing of Information
We do not sell your personal information to any third party. We may share your information only in the following limited circumstances:
- BSNL & Authorized Representatives: Your application data may be shared with BSNL or its authorized site survey and installation partners to process your application.
- Service Providers: We may share data with third-party service providers (e.g., SMS/email service providers, web hosting) who assist in operating our website.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authorities.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:
- Essential Cookies: Required for the basic functionality of the website.
- Analytics Cookies: Google Analytics to understand visitor behavior and improve our website.
- Marketing Cookies: To display relevant advertisements on third-party platforms (Google Ads, Facebook Ads).
You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain functionalities of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website
- Secure server infrastructure with firewall protection
- Limited access to personal data on a need-to-know basis
- Regular security audits and vulnerability assessments
However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Application data is typically retained for:
- Successful applicants: Duration of the agreement + 5 years
- Unsuccessful/pending applicants: 12 months from the date of application
- Marketing contact data: Until you opt-out or withdraw consent
7. Your Rights
Under applicable Indian data protection laws (including the Digital Personal Data Protection Act, 2023), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Withdraw consent for data processing at any time
- Opt-out of marketing communications
- Lodge a complaint with the Data Protection Board of India
To exercise any of these rights, please contact us at info@5gtowerinstallation.in.
8. Third-Party Links
Our website may contain links to third-party websites, including the official BSNL website. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies before submitting any personal information.
9. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. The "Last Updated" date at the top of this page will reflect the most recent revision. Your continued use of the website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Website: www.5gtowerinstallation.in
- Email: info@5gtowerinstallation.in
- Helpline: 1800-110-001 (Toll Free)
- Address: New Delhi, India – 110001